Frequently Asked Questions

About B.LAB

What is B.LAB?

B.LAB is a specialty skin and scalp care company founded on the principle of working with biology, not against it. Our formulations are developed through biological research and professional collaboration, guided by our proprietary systems — AgeBiome™ (appearance-supporting renewal rhythms), NutriLayer™ (nutritional structure), ChronoLift™ (appearance-enhancing firming), NeuroBiome™ (sensory comfort), and DermaAI™ (personalised guidance).

Do you sell through retail stores or pharmacies?

No. B.LAB sells directly to customers online and through verified professional partners (salons, spas, and clinics). This allows us to ensure authenticity and provide full ritual support.

Products & Formulations

Are your products safe?

Yes. Every product is dermatologist-developed, biocompatible, and validated for cosmetic safety. We avoid harsh or sensitizing actives and work with biology-led systems that support the skin and scalp’s natural appearance and comfort.

What ingredients do you use?

Our formulations are built from cosmeceutical-grade actives — science-backed ingredients derived from nature or bioengineered for precision. Each is integrated into one or more platform systems to ensure targeted delivery and synergy.

Are your products tested on animals?

No. B.LAB does not test on animals and follows cruelty-free development practices.

Do your products contain parabens, silicones, or mineral oil?

No. All B.LAB formulations are free from parabens, silicones, mineral oils, and artificial dyes.

Rituals & Usage

How do I know which ritual is right for me?

Start with our Free Online Consult powered by DermaAI™. It offers appearance-based insights to help guide a personalized ritual plan. It is not a medical diagnosis.

Can I combine multiple B.LAB platforms in one routine?

Yes. B.LAB systems are designed to work synergistically. For example, you can pair NutriLayer™ hydration support with ChronoLift™ nighttime appearance care for complete routine layering.

How long before I see results?

Many users notice visible improvements with consistent ritual practice, typically within the few weeks. Because B.LAB works in alignment with your skin’s natural patterns, results are progressive and appearance-enhancing, supporting visible clarity and comfort over time.

Orders & Support

How can I place an order?

You can purchase directly from our official website at blabusa.com or from our verified professional partners.

Do you ship internationally?

Yes. We currently offer international shipping to select regions — details are available during checkout.

How can I contact support?

Our care team is available via the chat feature on our website. We’re here to help you with your rituals, recommendations, or any product questions.